We always find ourselves in a jam when managing our daily schedules. When things get out of hand, we cling onto what is convenient. Online pharmacies have become a suitable option for most of us. It eliminates the need to go to a pharmacy. Enter using your existing account or a mobile app so we can help manage your prescriptions and treatment programs.
The prevalence of online pharmacies is a remarkable innovation for both technology and medicine. You can get a refill of your prescription medication while accessing drug information online. Stay informed about the various side effects and the recommended drug use and dosage.
An online pharmacy is an internet-based prescription drug company that specializes in selling medicines, which includes legitimate and illegitimate pharmacies. There are independent pharmacies that solely operate online, while others are online branches of brick-and-mortar pharmacies.
Lastly, we have websites that represent partnerships among various pharmacies. All these companies fall under the category of “online pharmacies.”
People who are looking to save money depend on online pharmacies. They can save up to 50 to 80 percent by merely going to the internet to buy prescription drugs. Another target market that these companies have gained is the elderly. Because of the door-to-door delivery system, they can have their prescription filled without the need to leave their homes. A unique feature that online pharmacies promise is ongoing prescription delivery. You can set up a schedule for when your prescription should be delivered. Frequent pharmacy goers are assured that their medications will be filled and delivered on a particular day every week or month. Looking up your prescriptions online and having a delivery schedule can be a big help. It is a time-saver and ultimately, can be a lifesaver.
Different Kinds of Online Pharmacies
Day after day, we are witnessing a surge in E-commerce. Shopping has become more accessible, more convenient, and faster for both prescription and nonprescription medications. But online pharmacies have existed worldwide for more than 20 years. In 2008, an estimated 2,986 online pharmacies were operating in the global market. Undoubtedly, this number has significantly increased in the previous year. This poses a proliferation of illicit online pharmacies that directly threatened public health safety. In fact, according to iHealthcareAnalyst, global internet pharmacies are estimated to reach $106 Billion-industry by 2023. While most online pharmacies sell prescription drugs only to those with a prescription, there are illicit companies that do not require a prescription. This is due to the ill-defined laws of E-commerce.
To avoid the danger of counterfeit drugs, you must know the different kinds of online pharmacies.
Traditional
Traditional online pharmacies loosely follow the format of brick-and-mortar pharmacies. Online pharmacies that operate traditionally require a prescription duly given by a doctor. A prescription presupposes that the patient has undergone a physical examination. Prescription drug consumers are highly dependent on neighborhood pharmacies and with the advent of e-commerce, refills have become convenient.
These pharmacies offer the lowest prices among the various online pharmacies. In the United States, specifically in North America, most traditional online pharmacies are the online counterpart of major national chains. They also include local pharmacies, which significantly makes patients’ lives simpler.
Remote Consultation
Unlike traditional online pharmacies, remote consultation online pharmacies do not require consumers to present a written prescription from a doctor. To ensure that patients take the correct medication and dosage, they work with doctors who review patient’s medical records. Doctors also take into account self-reported medical history before writing a prescription, when necessary. The American Medical Association (AMA) attributes remote consultation online pharmacies are a significant contributor to the global phenomenon of self-medication. So much so that remote consultation online pharmacies have been regarded as a substandard practice. Reliable, good-quality, safe medicine supply is fundamental for public health. Because of weak regulatory systems, pharmaceutical companies and distributors continue to dominate the market today.
Legal Requirements
Online pharmacies, like every other commercial endeavor, must comply with the imposed legal requirements in the region or country where they operate. However, the regulation of online pharmacies continues to pose challenges in the United States. The ability of consumers to purchase prescription drugs through the internet has grown over the past two decades. In a 2015 study, the Federal Bureau of Investigation (FBI) estimated that there are over 80,000 online pharmacies that allow people to buy prescription medication sans prescription. This includes placing medication orders through rogue or illegal pharmacies.
In the United States, online pharmacies must satisfy the requirements listed under Part 1301 of Title 21 Code of Federal Regulations. Before operating on the internet, pharmacies must submit a modified registration to dispense controlled substances or medications under Part 1301.13. Aside from this, pharmacies that were issued a registration under 1301.13 must still comply with State law concerning licensure and accreditation. Different states impose different state regulations regarding delivery, distribution, and dispense of controlled substances through online portals.
Pharmacy Licensure and Accreditation
As we browse through online stores, we should be reminded of the Latin principle, “caveat emptor.” It is a legal principle that translates to “Let the buyer beware.” This means that the buyer is precluded from recovering damages from the seller for any defect in the product sold once the sale has been perfected. This is an important reminder for all of us who purchase our medications online. This is why when placing orders for prescription drugs in an online pharmacy, check the portals licensing and accreditation.
Pharmacies must be licensed in all states where they operate. This should include distribution, dispensing, and deliver prescription medications to consumers and patients. A fully accredited pharmacy must have at least one accreditation granted by the National Association of Boards of Pharmacy (NABP) program. NABP is a nonprofit organization that ensures public health safety in the country. It assists its member boards of pharmacy and design programs that promote safe practices in the pharmaceutical industry towards consumers’ safety and benefit.
Among the four standard accrediting organizations are the following:
- Verified-Accredited Wholesale Distributors (VAWD), recognized by the NABP, VAWD grants accreditation for pharmacies that specialize in drug distribution. Aside from passing the NABP screening, wholesale distributors go through the VAWD review. VAWD implements a rigorous review process in which pharmacies must satisfactorily comply to be Verified-Accredited Wholesale Distributors.
- Verified Internet Pharmacy Practice Sites (VIPPS), is an NABP-recognized accrediting organization that has been around since 1999. When your pharmacy is VIPPS-accredited, you are assured that it upholds the strict federal and state laws in force. VIPPS accreditation also means that the pharmacy meets the high standards in pharmacy care.
- Utilization Review Accreditation Commission (URAC), the most common pharmacy accreditation among the four. URAC accreditation is often found in the pharmacy’s specialty treatment services.
- Accreditation Commission for Health Care (ACHC), a nonprofit organization that focuses on home health care and offers accreditation in various areas in the healthcare industry. ACHC grants accreditation to pharmacies which satisfy the examination and screening process. It must be noted that it takes three years for a pharmacy to earn an ACHC accreditation and become ACHC-accredited.
Things to Consider
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The United States Food and Drug Administration reminds us, without fail, to remember that online pharmacies carry risks. To remain safe and healthy, make sure to consider the following before placing an order for your medication online. Once you have identified an online pharmacy of your choice, make sure that it is state-licensed. Also, take note of these few quick tips:
- Make sure that the site requires that you present a written prescription.
- You should only buy from pharmacies that are licensed to operate in the United States. It is helpful that the site provides a physical address and a contact number in the US.
- A pharmacist must be available to give you medical advice and answer your questions.
Security
When buying medications online, the most important thing to consider is whether the online pharmacy is safe and secure. Security goes beyond safeguarding your personal information. It is imperative that the drugs being delivered to your doorsteps are safe and not counterfeits.
Legitimate pharmacies will always require patrons to present a prescription before dispensing medicine. A valid prescription must be accurate and legibly prepared by a licensed healthcare professional. It must indicate the patient’s name, the medication to be dispensed, and the recommended intake or drug administration. In the United States, healthcare practitioners, like Medical Doctors (M.D.), Doctor of Osteopathic Medicine (D.O.), are licensed to write prescriptions. In exceptional circumstances, Physician Assistants, Pharmacists, Nurse Practitioners, and Clinical Psychologists can also prescribe medications.
In case you stumble upon a rogue online pharmacy, go to LegitScript. LegitScript is an online security company that aims to make the internet more secure for current and future generations. Through building a safe, commercial online environment ensures that e-commerce across various platforms and regardless of size remain compliant with government regulations. NABP recognizes the efforts and LegitScript, so consumers can easily verify the status of an online pharmacy. The complex multidimensional verification system that LegitScript has in force will ascertain whether it is a legitimate company or not. With tools like these, we are expected to be cautious with our online transactions at all times.
Availability of Pharmacists
Pharmacies are legally required to have a licensed pharmacist on duty while it is operating. Pharmacists serve as the bridge between doctors and patients. Primarily, they check prescriptions given by the doctor or healthcare professional. They also provide counseling and advice to patients to maximize the optimal effect of their medication. This comes with the assurance that the adverse effects of these drugs are minimized by making sure that the pharmacy gives the correct medication and dosage. Pharmacists also offer guidance on the possible side effects drugs can have, as well as provide warning against the danger patients may encounter while under medication.
Online pharmacies maintain a pharmacist on call should any question come up while placing an order online. Fortunately, most online pharmacies have 24/7 access to a licensed pharmacist.
Affordability
The affordability of prescription drugs in the U.S. is influenced by various factors. In 2015, the Center for Safe Internet Pharmacies (CSIP) saw a significant increase in the cost of prescription drugs in the country. The $2 billion-dollar growth in the industry will continue to increase in the coming years. Among the factors that affect affordability include high launch price and inadequate competition. One particular factor is patients’ lack of adequate affecting choices concerning medicines. When purchasing drugs online, you can check the drug directory to look up the price and compare pricing across various platforms.
Drug directories can be very detailed. Most pharmacy directory show pricing for branded medicines and compare with generic ones. Consumers must know the difference between pricing, and always factor in discounts and insurance coverage. Discounts are ideal for those who have minimal insurance coverage. Online pharmacies have reward programs in place to give consumers discounts and provide savings for future purchases. If saving on your medication is a top priority, online pharmacies of larger pharmaceutical chains offer more significant savings.
Accessibility
The appeal of online pharmacies is rooted in their accessibility. Consumers can go online and set up an account. Online portals typically store your personal information, insurance details, and medical information that will make refills faster. You can also provide the information of your primary care doctor or licensed healthcare provider. This way, the pharmacy can verify your prescription, and get your refills approved right away. With the advent of smartphones, online pharmacies have developed mobile applications where consumers can download and access whenever the need arises. It is a unique and convenient way to get prescription medicine.
Range of Products Offered
Reputable pharmacies are granted the necessary accreditation and licenses to provide specialty services to their customers. Patients who suffer from rare, chronic, or complex diseases require specialty services to sustain long-term treatment. It is essential that before you place an order from any online pharmacy, you need to check whether it can provide the service you need.
Delivery
Specialty medications require delicate handling and specialized storage. They also need to be taken while following a strict schedule. With this, delivery becomes the most crucial aspect of online pharmacies. Home delivery is the key to the success of online pharmacies. Patients with a recurrent need to have their prescription refilled or those with long-term treatment plans can have their prescriptions delivered at their doorstep.
Controlled distribution is a security measure that both online and brick-and-mortar pharmacies strictly follow. This means pharmacies follow good distribution practices that are manufacturers aim to enforce. Knowing that your online pharmacy carries out strict compliance procedures ensures that drugs are validated and do not contain harmful substances. Shipping and delivery can raise some concerns, especially when the drugs are sensitive to sunlight or varied temperature. Legitimate online pharmacies ensure that medications are safely packed for shipping and delivery.
Methodology
Now that we have laid out things to consider for online prescription drug companies, check out this list of Top 10 Best Online Prescription Drug Companies.The sites will be given a rating between to for the following: Security, Availability of Pharmacists, Accessibility, Affordability, Range of Products Offered, Delivery. An overall rating is provided for each website being .
The chart below highlights the comparison of the features of the websites, followed by a detailed review to inform you of these websites further.
| Online Prescription Drug Company | PillPack | Capsule | MedAvail, Inc.’s MedCenter | Phil | Zipdrug | Nurx | Lemonaid Health | Hers | Hims | Kick |
| Website | https://www.pillpack.com | https://capsulecares.com | https://medavail.com | https://phil.us | https://www.zipdrug.com | https://www.nurx.com | https://www.lemonaidhealth.com | https://www.forhers.com | https://www.forhims.com | https://www.gokick.com |
| Accreditation | URAC accredited Mail Service Pharmacy (until 2021); URAC Accredited Specialty Pharmacy (until 2021) | New York Board of Pharmacy | N/A | N/A | N/A | Better Business Bureau Accredited | LegitScript Approved; Better Business Bureau Accredited | LegitScript Approved | LegitScript Approved | LegitScript Approved, Health Insurance Portability and Accountability Act (HIPPA)-compliant; |
| Availability of Pharmacist / Healthcare professional | Healthcare professionals all over the US, 24/7 pharmacists | 24/7 Pharmacists | Pharmacists in Canada and USA offices | Pharmacists | Pharmacists | Nurx-approved medical team or doctor in several states | Hotline consultation | Consultation with Company physician | Consultation with Company physician | Online onsultation with licensed network physician |
| Ease of Access | Mobile App | Mobile App | Mobile app, kiosk, and a drive-thru | Mobile App | Mobile App | Mobile App | Mobile App | Mobile App | Mobile App | Mobile App |
| Website Interface | Presents short video on how things work on the site | Easy navigation | Does not directly offer prescription medicines but explains the services | Sraightforward and minimalist | Presents problems in healthcare, service processes | Easy to navigate | Comprehensive website | Simple and easy to navigate | Simple and easy to navigate | Attractive website colors |
| Remarkable Features | Monthly delivery; affiliated with doctors and insurance companies. | No need for an account on the site to get a prescription | Kiosks and drive-thru stations, online app | Online App | Low-cost medicine | Discreet packaging | Conducts types of deliveries depending on the illness or need | Appeals to women, presents informative articles on blog | Tackles issues mostly faced by men | Online consultations |
| Range of products | Prescription or non-prescription | Prescription or non-prescription | Prescription or non-prescription | Prescription or non-prescription | Prescription or non-prescription | Prescription medicine for women | Wide variety of medicine | Medicine and products for women | Medicine and products for men | Drugs for anxiety |
| Price | Prices vary, free shipping, pay copays only | Prices vary, free shipping, pay copays only | Prices vary | Prices vary | Prices vary, free shipping, pay copays only | Prices vary, free shipping | Prices vary, free shipping, pay copays only | Prices vary, free shipping | Prices vary, free shipping | Prices vary, free shipping |
| Payment Options | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account | Credit card, HSA/FSA card, bank account |
| Delivery | 2 weeks | Within two (2) hours.in New York City | Pick-ups in nearby kiosks or drive-thru stations | Within a day in San Francisco; 3-7 days in others | 3-7 days | 7-15 days | 2-3 business days | 7-15 business days | 7-15 business days | 3-5 business days |
The Details
Pillpack
“Pharmacy simplified.”
WATCH:
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PillPack is a widely recognized online, full-service pharmacy founded in 2013 by TJ Parker, PharmD, and Elliot Cohen an engineer. The two met during Massachusetts Institute of Technology’s (MIT) Hacking Medicine while still finishing pharmacy school. Its business model quickly gained fame. TJ and Elliot recognized the need to fix the pharmacy industry by building a better pharmacy. They focused on providing an alternative for the 30 million American adults who need to take more than five prescription medications per day. PillPack may be unconventional, but it has helped many Americans since its inception.
PIllPack delivers pre-sorted medications correctly labeled by the time of day. In 2018, it was acquired by Amazon, allowing it to move further in research and development. The acquisition is believed to bring new ways to serve PillPack’s valued customers better. A U.S. certified pharmacy, licensed to distribute and dispense prescription medication in all 50 states, including the District of Columbia. Most importantly, PillPack is accredited by the National Association of Boards of Pharmacy (NABP).
Features
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PillPack makes the lives of every American easier by pre-sorting all their medications into personalized packets. Patients and consumers receive medication in packets, each packet for each dose, and organized by the time and date of intake. These packets are clearly labeled with the names of the medications inside to ensure you take the correct medicines at the proper time. And because PillPack has pharmacy and fulfillment locations throughout the country, you will receive your prescription medications quickly. Plus, you do not need to worry about monthly refills. PillPack will get them to you before they run outright to your door without worrying about the delivery fee.
Because PillPack is an online pharmacy, it does not maintain a local store. They ship your prescription drugs to your preferred address every month. If you ever fell hesitant to try out their services, they will proactively coordinate with your doctor to manage your refills. Pharmacists and pharmacy assistants at PillPack contact your doctors approximately six weeks before needing a refill. This gives them time to correctly fill out, sort, and send your order. And if you have more than one doctor, they are more than happy to work with all of them to ensure you always get the medication you need.
Once you sign up through the website or the app, PillPack will verify your insurance. Compared to visiting your local pharmacy several times a month to get refills, by signing up to PillPack, you need to set a day for recurring monthly payments. You get your monthly bill for your medication, and specialty services without delivery charges.
Your first PillPack will be delivered to you in two weeks in a recyclable dispenser. And if you ever need to speak with a pharmacist, PhillPack pharmacists are available 24/7. Call 855-745-5725. Or have a chat with the friendly customer care team via email or phone.
| PROS | CONS |
| Free delivery | Services can be expensive |
| Reputable company | No physical pharmacy |
| Licensed in 50 states | |
| National Association of Boards of Pharmacy (NABP)-accredited | |
| Pharmacists are available 24/7 | |
| Convenient pre-sorted medications |
Our Verdict
Security
Availability of Pharmacists
Accessibility
Range of Products Offered
Delivery
OVERALL
Capsule
“A better, smarter, kinder pharmacy.”
Capitalizing on the future of e-commerce, Eric Kinariwala and Sonia Patel used e-commerce and personalization as inspirations in creating Capsule. Eric is the CEO of Capsule, an online pharmacy that delivers prescription medications via text, site, or mobile app. Sonia, on the other hand, is the company’s Chief Pharmacist who also holds a Doctorate in Pharmacy. Capsule aims to be a partner for its patients. They insist on making sure that they experience a simpler, more direct and efficient service. Pharmacy, Eric believes, is in the frontline of healthcare, and through the online commercial place, online pharmacies Capsule brings pharmacies closer to every American.
Capsule is the new kind of pharmacy that takes the old business model into the modern world. It utilizes technology to help people live a healthier and safer life by bringing healthcare closer. Consumers receive and manage their medications effortlessly. This is made possible by its proprietary technology platform which features a straightforward end-to-end mobile e-commerce experience for everyone.
Features
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At Capsule, pharmacists and the team of dedicated couriers will deliver your medication whenever you need it. Currently, the delivery is available anywhere in New York City. Now, it is New York’s better pharmacy with free same-day delivery and access to pharmacists 24/7. If you are someone who is living in NYC who needs monthly medication refills, Capsule might be your online pharmacy. First, they will receive your prescription from your doctor, or you can present your refills from your old pharmacy. Request an e-prescription sent to directly to Capsule, or call (212) 675-3900 or fax (844) 965-9882. Once your prescription has been received, one of the friendly staff will send you a text to set up payment and schedule.
Of course, you need to sign up for an account. You can do so on the website or the app. Once your prescription has been fully verified, they will process your refill. The next step is setting up your payment option and the schedule for your free delivery. Capsule promises that you will get your medications within the two-hour window, from Monday through Friday (8 AM-10 PM) and Saturday and Sunday (10 AM-6 PM).
Capsule couriers will bring you your prescription wherever you are in the city. Just make sure that if you are not around to receive the delivery, someone is there to sign for your medication when it arrives. And because you have your information on the platform, you never have to worry about your meds again. Capsule will coordinate your refills with your doctor, as well as with your insurance. Through smart refills, you will always get your prescription drugs on time. They accept all primary insurance, without changes in your copay. As an assurance, you will receive a text letting you know how much your medication costs before the delivery.
The company is a full-fledged pharmacy and is licensed under the New York Board of Pharmacy. It is also approved by the Drug Enforcement Administration (DEA), so you know that its operation is legal, and your safety, as well as your information, are secured.
| PROS | CONS |
| Free delivery | Service is limited to New York City |
| Reputable company | Constrained to a delivery schedule |
| User-friendly interface and customer service | |
| New York Board of Pharmacy accredited | |
| Convenient pre-sorted medications |
Our Verdict
Security
Availability of Pharmacists
Accessibility
Range of Products Offered
Delivery
OVERALL
MedAvail, Technologies Inc.’s MedCenter
“The future of pharmacy.”
MedAvail Technologies, Inc. is a leading healthcare solutions company and is the genius behind the self-service pharmacy centers, MedCenterTM. Over the years, the tech company has attracted multimillion investments from the likes of Express Scripts, Redmile Group, Deerfield Management, Pura Vida Investments, and Adage Capital Management.
The MedAvail MedCenterTM provides consumers a look into the pharmacy of the future. It is an automated dispensing and medication management technology that makes pharmacy services available anytime and anywhere. MedCenterTM adapts a kiosk-based solution that can safely and securely dispense prescription medications. The integration of advanced robotics has made MedCenterTM a life-changing innovation in the field of healthcare.
Features
You never have to wait to get your medication. With MedAvail’s MedCenterTM standalone kiosks or drive-thru applications, you get faster, more convenient pharmacy services. The MedCenter is a vault which securely stores drugs and healthcare products that you might need. It provides a 24/7 pharmacy wherever there is a MedCenter. Medication is dispensed under the supervision of a licensed pharmacist. You will get your medicines in under two minutes. Consult with a pharmacist through private teleconference, an audio-visual communication that is built into the MedCenter. User experience is assured as tele-pharmacists are always available to assist you. Plus, it offers a multi-lingual feature ensuring that everyone will be provided the service they need.
Consumers need to present their written or electronic prescription, so licensed pharmacists can adequately perform their professional functions. When teleconferencing with the in-house pharmacist, they will review your medical history, allergy, and potential reactions if you are taking several medications. If you have safety concerns regarding your medication, you can consult with a tele-pharmacist through MedCenter’s integrated smartphone app. Through this technology, your concerns can be addressed before picking up your prescription.
The company’s MedPlatform® Enterprise Software is proprietary software that works well with existing pharmacy applications. With this, consumers can access and control their prescription records. They can take full control of their refills. SpotRx, for example, allows its clients to set up a schedule for a prescription refill so they can dispense their prescription at the nearest MedCenter or drive-thru. This gives added convenience while minimizing the overall cost.
MedCenterTM does not offer deliveries. Compared to the online pharmacies on this list, it is the only pharmacy solution that does not provide in-home delivery of prescription drugs. But just like the rest of the online pharmacies, it eliminates the in-person interaction between patients and pharmacists. It does so without diminishing the security and quality of products. With MedAvail Technologies, Inc., the pharmacy of the future is here.
| PROS | CONS |
| Convenient automated prescription dispensing solution | No in-home delivery |
| MedCenter kiosks are available in strategical places throughout the country | No independent pharmacy |
| User-friendly technology | Limited to prescription drugs |
| 24/7 pharmacists | |
| A remotely set schedule of medication refill |
Our Verdict
Security
Availability of Pharmacists
Accessibility
Range of Products Offered
Delivery
OVERALL
Phil
“Prescription Access Powered by Technology”
The cost of healthcare in the US is escalating. Unfortunately, there has been no significant improvement in patient outcomes, especially in the pharmaceutical industry. This is what drove Phil founders Deepak Thomas and Puran Singh. Deepak and Puran adapted the business to business to the consumer of the B2B2C e-commerce model for the platform and launched Phil in 2015. Phil combines business to business (B2B) and business to consumer (B2C) models to deliver a complete product and service transaction to all consumers.
Phil provides end-to-end prescription management and delivery service to every consumer that needs prescription medication when they need it. It operates as a software platform that connects patients, pharmacies, doctors, as well as insurance companies. The software brings together all the stakeholders within the pharmacy industry. It was established to give consumers an uncompromised delivery system.
Features
Phil is passionate and committed to provided quality service for its valued consumers. If you are a patient who needs frequent prescription refills, ask your doctor to send your prescription to Phil. It will then ask for your insurance as well as delivery information. You have the option to save this information for future transactions. Because Phil envisions a supportive healthcare system beginning with pharmacy, they accept most commercial insurance plans. Delivery will be fulfilled in one to three business days, depending on your location or urgency of need. The pharmacy that will fill your prescription is carefully selected. Patients are assured of receiving good-quality medication at the most reasonable price.
Like most of the online pharmacies on this list, Phil also offers scheduled refills. Phil specializes in both prescription and non-prescription drugs. Once you sign up for their service, you can take advantage of the different features that come with their services. The online portal does not offer much, but once you download their mobile app, you fulfill most of your pharmacy needs. Manage your prescription and place orders on Phil mobile app for a more stress-free pharmacy experience.
A pharmacist will be available when you need a consultation. But Phil mainly caters to prescription management and delivery and does not provide counseling and guidance. Among Phil’s many goals is to help patients reduce medical expenses, so they offer better price transparency. Phil ensures that you will get the best medication while enabling the pharmaceutical companies to see higher fulfillment rates. With this, independent pharmacies get to benefit from the streamlined workflow automation through the Phil platform.
No information regarding accreditation can be found on the official website.
| PROS | CONS |
| Convenient and accessible prescription management platform | No 24/7 access to a pharmacist |
| Free delivery | Does not have an independent pharmacy |
| User-friendly technology | No accreditation |
| Set up scheduled refills | |
| Directly sign up with your doctor |
Our Verdict
Security
Availability of Pharmacists
Accessibility
Range of Products Offered
Delivery
OVERALL
ZipDrug
“Powering the Pharmacy of the Future”
Driven by the goal to provide accessible and low-cost medications, ZipDrug strives to ensure that every American receives quality prescription medication. Founded in 2015 in New York City, the online on-demand prescription delivery platform quickly became one of the leaders in the industry. Co-founded by a Hoboken resident, a true-blood New Yorker Stu Lobby, Zipdrug takes pride in being a New York-based company. At first, the delivery services were limited to Manhattan, but due to high demands, the company expanded its operations. Today, ZipDrug operates in 24 states through the Apex Pharmacy Network. ZipDrug Apex Pharmacies assumes accountability in delivering quality patient care wherever you are.
Features
Patients can download the ZipDrug app and set up a delivery from any pharmacy. You can also access the services on the company’s website. Take a photo of your insurance card and enter your personal information to sign up. This is useful if you have recurring chronic medications. Once the site has your information, you can enter payment details and delivery address. Your prescription will be filled by a nearby partner pharmacy. Because orders are supplied in a pharmacy, prescriptions are filled by ZipDrug pharmacists.
The moment your medicine is ready, ZipDrug dispatches Health Insurance Portability and Accountability Act (HIPAA)-trained bike messengers. Every messenger who delivers your prescription drugs is committed to providing your medication within minutes. ZipDrug conducts a background check and drug screening on their messengers, ensuring safety and quality service. While waiting for your prescription to arrive, you can track the messenger assigned to handle your delivery. This is an added feature on the app that proves the portal’s aim to boost adherence and outcomes. Plus, you do not have to pay for delivery. Just pay for your co-pay with a promise of potential co-pay savings.
To effectively deliver low-cost medication, the company connects its patients to their health plan’s preferred pharmacies. ZipDrug set up a reward system that incentivizes pharmacies to deliver the lowest cost in both prescription and non-prescription medications. However, it does not offer controlled substances, like pain narcotics, ADD stimulants, as well as seizure medications. These specialty medications require a special permit which the company has not acquired. Regardless of the limitations, ZipDrug contributes to the step towards eradicating medication non-adherence.
No information regarding accreditation can be found on the official website.
| PROS | CONS |
| Simple and convenient platform | Does not have an independent pharmacy |
| Free delivery | The monthly fee paid through the health plan |
| You can track your delivery | No accreditation |
| Bike messengers are HIPAA-trained | Does not offer specialty services |
| Offers low-cost prescription medication |
Our Verdict
Security
Availability of Pharmacists
Accessibility
Range of Products Offered
Delivery
OVERALL
NURX
“Healthcare reimagined.”
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Taking a radical approach in healthcare, especially in women’s healthcare needs, founders Hans Gangesker and Dr. Edvard Engesaeth started Nurx. Nurx aims to be the solution to the common belief that healthcare is broken. Hand and Dr. Edvard founded the company with a vision of making healthcare services unconditional. Every person in America should have access to high-quality, low-cost medical care, and should be treated quickly and with the utmost compassion. By giving patients full control of their health, Nurx believes that we are one step closer to achieving this goal.
Nurx is pioneering the new age of healthcare. One that is easier and smarter. Most importantly, Nurx makes vital medications and tests accessible and affordable to anyone. It does not discriminate and will hold your information securely and discreetly. With or without insurance, you are welcome to avail of Nurx’s services. All these are driven toward staying safe and in control of our health – anytime.
Features
Built to deliver the three most important things one can ask for from a healthcare provider. First, the choice so you can make positive decisions concerning your own body. Second, control that will allow you to plan and prepare for the future without complications. Lastly, freedom to access medication that every American citizen needs. You do not have to worry about bureaucracy, location, cost, and the stigma that comes with every purchase. Nurx will provide you with excellent healthcare by offering quality, on-demand medication.
Once dubbed as the “Uber for birth control,” Nurx offers free, fast delivery of birth control pills and STI testing and treatment, HPV screening, and Prep for HIV. You can get your preferred contraception and home testing kit without leaving home. Maintain your privacy without compromising your reproductive health. Get your prescriptions through the company’s website or the Nurx app, available in the App Store and Play Store. Consumers receive an end-to-end service, from processing your insurance to having access to doctors and pharmacists. Take advantage of the app’s chat feature so you can get consultations or have your questions answered. All these come with a very minimal annual fee of $15. Of course, you get your medication delivered to your door.
To begin your Nurx experience, you will need to answer a few health questions. The team of medical professionals will review your history based on your answers before writing you a prescription. You can choose your medication if you already have a pre-written prescription from your previous doctor. Nurx understands that choosing your birth control is very personal. And because there are over 100 generic and branded birth control options, its medical team is always ready to lend you a hand. They will help you find the best one that works for you.
Insurance information will be asked, as well. And even if you do not have insurance, you can still place an order. Nurx consumers can get contraception for as little as $0 with insurance. You do not even have to pay your co-pay! For those who do not have coverage, a cycle of birth control will cost $15. This is a reasonable price pay for exceptional service. Once your prescription is filled, it will be delivered to you and packaged in a discreet, unbranded box. Nurx also offer refills. They will automatically take care of your refills. You can cancel anytime.
Nurx has widened its services. Today, they also offer testing kits, prescribed online and delivered to your door. If you happen to need the Nurx™ at-home STI testing kits, the cost will depend on your insurance coverage. Each kit will cost $75, exclusive of any applicable copies if you have health insurance. Without insurance, however, costs range from $150 to $220. Lab testing will determine the final price. Regardless of how you pay, a non-refundable $15 consultation fee will be charged to you.
Accredited by the Better Business Bureau (BBB), Nurx has truly revolutionized telemedicine towards protecting women’s reproductive health.
| PROS | CONS |
| Simple, secure, and straightforward | Charges a $15 non-refundable consultation fee even if you do not place an order |
| Free delivery | Higher cost without insurance |
| Medications are sent in discreet, unlabeled packaging | No independent pharmacy |
| Unlimited consultation with the Nurx medical team | Medication is limited to contraception and home testing kits |
| Low-cost prescription contraception | Does not offer specialty services |
Our Verdict
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Lemonaid Health
“Healthcare. Refreshingly simple.”
Lemonaid Health is driven by the mission of bringing ultra-low-cost healthcare to every American. Disgusted by the reality that not many people in America do not have access to affordable medical care, is committed to bringing affordable and accessible primary care to everyone. Removing the barrier between quality healthcare and financial capacity, Lemonaid Health offers medical care, whether you have insurance or not. Under the leadership of Dr. Davis Liu, Lemonaid Health CEO, the company adopts doctor-lead healthcare transformation. By combining highly competent doctors with telemedicine, the company can change the online pharmacy industry for the better.
Features
Lemonaid Health advertises its company as an online doctor’s office. That is what viewers will see upon visiting their webpage. It is an online health care company and the medical group that provides on-demand distance healthcare through its website and mobile app. Lemonaid Health doctors and nurse practitioners work for the company full-time and are focused on their patients’ health and well-being. For every medical consultation, the company charges a flat rate of $25. The medical team will assist every patient to get evaluated and treated for various medical conditions, like urinary tract infections (UTIs), cold sores, flu, acute sinusitis, and acne. They offer a treatment plan for smokers who are looking to quit the habit and those with high cholesterol and diabetes.
To help solve the worsening state of reproductive health in the country, Lemonaid now offers tests and treatment for sexually transmitted diseases (STDs) like chlamydia. Doctors also prescribe birth control pills, giving women access to quality and effective contraception. Lemonaid also evaluates patients who are suffering from erectile dysfunction. They even treat patients for hair loss, proof that the company is a one-stop-shop for every kind of patient. One of the medical team will verify your medication before writing you a prescription. Once every detail checks out, the doctor will have your prescription filled by one of the partner pharmacies. You can pick up your prescription or have it delivered to your door.
Anxiety medications are available for patients with a pre-authorized prescription. Lemonaid’s $95 online monthly anxiety medication covers everything. You get unlimited medical care. Receive expert advice and monthly consult with one of the doctors in the team. Plus, you will have your FDA-approved medications shipped to your door. You do not have to worry about setting up a schedule. Lemonaid will send it to you monthly in discreet packaging. Everything will remain confidential. You can opt-out of your insurance and you do not have to connect with your local pharmacy. Lemonaid will take care of matters, end-to-end. All you need to do is to take the first step.
As an online health care company, Lemonaid Health is a staunch follower of Federal and state regulations. They handle patient information with the utmost care and security, following federal privacy regulations. Lemonaid Health now offers medical care to patients in all 50 states, including Washington D.C. If you want to get quality online health care, you must be at least 18 years old. You must disclose your legal name, date of birth. In most states, evaluation and review may be completed within 24 hours. The clinic is open Mondays to Fridays at 8 AM-5 PM Pacific Time, and Saturday and Sunday at 8 AM-12 PM Pacific Time.
Lemonaid Health is recognized by the Better Business Bureau and LegitScript.
| PROS | CONS |
| Affordable online medical service | No independent pharmacy |
| Offer a wide range of medical services | Medical consultation costs $25 |
| The medical team works full-time | |
| Accessible medical services | |
| Low-cost prescription and non-prescription medications | |
| Approved by LegitScript.com | |
| Free, monthly delivery |
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Hers
“Your body, your control.”
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Bypassing waiting in line at your local pharmacy, and scheduling appointments and paying copays. Most importantly, Hers allow women to avoid awkward conversations with their doctors. Founder and CEO Andrew Dudum launched Hers following the Hims telemedicine platform. Hims, just like Hers, is a wellness brand targeted for men. It will be thoroughly reviewed in this article. A year after the success of Hims, Andrew ventured towards a platform that focuses on women’s health and wellness. The business saw the same growth as that of Hims over the few months. Hers gained the attention of every woman in the United States, making it one of the most successful online pharmacy and wellness brand for women.
Features
Hers advertises its business as a wellness brand specifically for women. Nearly a year after its launch, Hers has significantly expanded its easy-access telemedicine services. It focuses on distributing affordable, FDA-approved medications to every woman in the country and beyond. The company manufactures and sells sexual wellness products, as well as skin care and hair loss treatments. Hers brand carries both prescription and over-the-counter sexual wellness products. It offers birth control pills to customers who have authorized prescriptions. Birth control pills will be delivered to you without the hassle of in-person doctor’s appointments, or insurance policies. Hers birth control medication costs $30, subject to other fees and copays. Most notably, Hers offers specialty medication like Addyi.
Addyi is the only FDA-approved medication prescribed to women with hypoactive sexual desire disorder. At $99, Hers is giving women the freedom to take control of their sexuality. By offering this medication, it aims to normalize and reclaim their sex drive
Alongside these medications, women can also order beauty and skincare products that carry the Hers brand. These products are best for those suffering from hair loss, acne, and melasma. What used to be a premature start-up company, Hers is now bringing together everything that women can need in terms of wellness and sexual health in one central place. All these can be completed in one seamless transaction. Plus, you will get a stylish, branded touch. You will also have access to the Hims & Hers network or 120 medical specialists. Get on-demand medical help from the comfort of your home.
Begin by signing up on the platform. Create your profile through the company website or on the mobile app. You will be asked to enter your information, such as your medical history and symptoms before Hers can connect you to a physician. To verify your identity, you will need a government-issued ID and credit card. This is a security measure that the company has enforced to know who they are treating. But you have nothing to worry about because Hers take your privacy very seriously. Any information you provide is encrypted and goes through a secure platform. Once everything is in place, you will be able to speak with a state-licensed physician for you to understand your options. Follow-up consultation costs $5.
After you are diagnosed, your medication will be shipped to the address you provided, free of charge. Your doctor will only prescribe the right medication for you. Expect to receive your treatment right to your door.
Hers is LegitScript-accredited.
| PROS | CONS |
| Accessible women’s wellness and sexual health products | Products are exclusively for women |
| Offers a wide range of medical services | Medications can be costly |
| Consumers have access to a network of 120 medical specialists | Non-refundable consultation fee |
| Accessible prescription medications | |
| Approved by LegitScript.com | |
| Free, monthly delivery |
Our Verdict
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Hims
“Handsome, healthy you.”
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Hims was built for men of today. It aims to make the world listen to what may be viewed as unconventional, that men are allowed to care for themselves, too. The company hopes to open the conversation about men’s self-care. Since it started its operation in 2017, Hims has broadened its scope in terms of services offered and its coverage. As of this writing, Hims & Hers are expanding their reach throughout 50 states. This is a significant and potentially radical changed in the digital health frontier. It makes wellness approachable, not only to women but also to men.
With online access, men can quickly get the medication and products they need. Hims aims to combat the problematic stigma of men’s wellness. According to Hims data, only 1 in 10 guys or 10% feel comfortable about talking about their looks and consulting with a doctor. In collaboation with experts in the medical field, highly-qualified doctors and healthcare providers, Hims has changed the conversation. Men receive the care they need.
Features
Just like its sister brand, Hims is a wellness company that produces products for men. Hims connect their market with science-backed solutions for the various health issues they face daily. It has made healthcare easier, more affordable, and accessible. The company offers prescription medication for hair, skin, sexual health, supplements, and performance anxiety.
Get prescription for erectile dysfunction (ED), discreetly and without having to sit through an in-person doctor’s consultation. Hims understand that ED can affect anyone, and you should get the medical attention you need. ED is a widespread sexual dysfunction that affects millions of men of all ages worldwide. Studies show that about 52% of men have experienced erectile dysfunction at some point in their life. Hims’ team of professional healthcare providers is just a chat away. By signing up to the platform, you can consult with a physician, privately and for a minimal cost. After evaluation and consultation with one of Hims physicians, you will be prescribed with Sertraline. It is a prescription medication that will help address the symptoms of ED. From premature ejaculation, and from having difficulty in maintaining erections.
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A month of Sertraline costs $29.00, which comes with free delivery service and is packaged in a discreet Hims packaging. Doctors often recommend this drug for those who have already tried other medication for premature ejaculation. If you have attempted to the topical solution before your Hims consultation, Sertraline might be your best option.
A caveat, Sertraline is not an FDA-approved medication for premature ejaculation. This is precisely why you need to undergo online consultation first before you can avail of this prescription drug. If you have been prescribed the medication, you will receive five, 50mg tablets. Hims Sertraline monthly packages will be delivered to your door, no questions asked.
If you are in the market for supplements, Hims also offers monthly deliveries of supplements for men. Choose from Collagen Protein Powder for your muscles and skin for $50.00, Biotin Gummy Vitamin for $16.00, Heart Gummy Vitamins for $19.00, and Immunity Gummy Vitamins for $19.00. There are more products on their website for you to choose from.
As a safety guarantee, Hims is accredited by LegitScript.
| PROS | CONS |
| Accessible men’s wellness and sexual health products | Products offered are exclusive to men |
| Offer a wide range of medical services | Medication can be costly |
| Consumers have access to a network of 120 medical specialists | Non-refundable consultation fee |
| Accessible prescription medications | |
| Approved by LegitScript.com | |
| Free, monthly delivery |
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kick
“Insider’s Edge To Performing Without Anxiety”
It is founded to support people suffering from anxiety to become fearless and confident. Kick is backed by science and by leading experts in the field of Psychology, Medicine, and Emotional Fitness. Behind the success of the digital platform are Dr. Robert Attaran, Cardiology Professor, Yale University, Dr. Alex Dimitriu, Psychiatrist, Stanford University, and Dr. Dennis Porto, Harvard University Public Health.
Kick is driven by its goal to inspire talent, spirit, and potential that lives in all of its customers. With a forward-thinking point of view, Kick is confident that people who have performance anxiety can find evidence-based solutions through the services they offer. Honoring individuality and respecting privacy, Kick brings convenient solutions for everyone who needs it.
Features
Kick Health wants to help smart, capable professionals overcome their fears, and be at their best while engaged in the very environment where they conduct themselves. It offers personalized telemedicine that makes beta-blocker prescriptions accessible to many, if not all. Beta-blockers are what Kick calls as the insider’s edge, which helps block nervous symptoms. Those with performance anxiety might experience a racing heartbeat, shaky hands, or trembly voice when exposed in high-pressure situations. But with beta-blockers, these symptoms will become tolerable and are minimized.
Kick employs the most approachable, board-certified doctors to ease individuals towards a treatment plan. You are assured of getting a personalized treatment plan that is specially tailored to your needs. For only $49, you get an online doctor visit and follow-ups. Only FDA-approved medications will be prescribed and sent to you from a licensed USA pharmacy. You also have an option to pick up your medicines from a local drugstore. Receive up to 48 doses of beta-blockers, or propranolol once the online visit is approved.
Once you decide to take control of your anxiety, you can get started with Kick. The process is easy. You need to follow a few steps.
Of course, you will need to complete a quick online visit where you will be asked to answer a few questions regarding your medical history, your needs, and your current health. All online pharmacies mentioned in this article require this step. This is, arguably, the most important step towards achieving a healthy you. In Kick, however, you need to be more transparent. You need to set your goals and expectations from Kick Health to better asses your condition and streamline your treatment. After this step, a doctor will receive your information for evaluation, and to create your personalized treatment plan. If your doctor prescribes you with a medication, you will receive it through mail within a few days.
Perform with confidence. Kick is HIPPA compliant and LegitScript-accredited.
| PROS | CONS |
| Accessible anxiety medication | Online medical consultation at $49 |
| Offers telemedicine services specifically for performance anxiety | No independent pharmacy |
| Consumers have access to Board-certified doctors | Non-refundable consultation fee |
| Accessible prescription medication for anxiety | The actual cost of the drug will depend on the source pharmacy |
| Only prescribes FDA-approved medications | Limited to anxiety medications |
| HIPPA compliant and approved by LegitScript.com | |
| Free, monthly delivery |
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